Frequently Asked Questions

Physiotherapy is a form of rehabilitation which focuses on decreasing your pain and restoring optimal movement.

Physiotherapy typically involves hands-on treatment, including manual therapy to stretch stiff joints, and therapeutic massage to loosen tight muscles. Therapeutic machine modalities are frequently a part of your treatment as well. Individualized home exercise programs are prescribed involving a combination of stretching and strengthening exercises to improve your recovery.

Physiotherapists have in-depth knowledge of how the body works and specialized hands-on clinical skills to assess, diagnose, and treat your symptoms of illness, injury and disability.

Your session will be unique, because it is all about you and your needs. In general, here’s what happens:

  • The physiotherapist learns about your medical history
  • The physiotherapist assesses and diagnoses your condition
  • You receive a treatment plan that sets recovery goals for you
  • You are prescribed a course of exercises and any assistive devices needed

Most insurance policies cover physiotherapy services. It is advisable to contact your insurance provider for details. You may also look at a list of insurance providers that we provide direct billing for on our Insurance Page.

Yes, physiotherapy can be covered by OHIP. However, ours is a private practice and unfortunately, we do not cover OHIP. We are happy to help you if you are covered by WSIB, a private insurance company or are recovering from an MVA (motor vehicle accident).

No, you can access physiotherapy without a doctor’s referral however your insurance policy may require a doctor’s referral to claim your coverage. You will want to check the details of your policy with your insurance provider.

The first appointment is an initial appointment. Your physiotherapist will try to understand what your goals are, explain how they will assess you and ask for your consent before starting. They will obtain a detailed subjective history by asking you related questions and perform objective examination of your injury through observation of movement and a series of active and passive tests (e.g. range of motion, ligament testing, nervous system testing). This will help your physiotherapist understand the root cause of your injury and where potential dysfunction may be coming from. After the assessment, your physiotherapist will discuss their findings with you and begin your therapy according to those findings.

Initial appointments require more one-on-one time than follow-up sessions. Follow- up appointments also involve one-on-one time with your physiotherapist. During this time, you can discuss any progress or issues that have come up since the previous session. Your physio will listen closely, perform manual treatment and provide specific exercises and guidance with each and every visit to help get you better.

Usually sessions last between 30 minutes and an hour.

The frequency of visits depends on the nature of the injury. Ideally, you begin treatment with 2 sessions per week. The number of sessions needed will depend on the complexity of your injury and your speed of recovery. Often, several sessions are needed as the treatment must be gradual to prevent further harm and sustain your health.

Wear comfortable clothes. It is helpful to dress according to your injury when possible. For example, wearing a tank top (if you have a shoulder injury) and shorts (if you have knee injury).

Our clients appreciate the ease of being able to quickly book in to see our physiotherapist for professional treatment or advice.  Contact us to find the first available booking and clinic hours.

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